Incident
[Resolved] Early-morning service disruption on July 26
Between around midnight and 9:15 AM JST on July 26, 2026, you may have been unable to use the service while logged in, or to start a new astrology chat. The issue has since been resolved. We sincerely apologize for the inconvenience.
What happened
- While logged in, pages kept loading and never finished
- Starting a new chat produced no response
Cause
Our database reached the limit of its processing capacity.
What we did
We reinforced our servers and confirmed that service has been restored.
About your data
No conversation history, readings, or account information was lost or corrupted. Everything has been fully preserved.
Going forward
We are strengthening our monitoring, and working on a system that keeps the site running even when server load is high.