Stellaveda
Incident

[Resolved] Early-morning service disruption on July 26

Between around midnight and 9:15 AM JST on July 26, 2026, you may have been unable to use the service while logged in, or to start a new astrology chat. The issue has since been resolved. We sincerely apologize for the inconvenience.

What happened

  • While logged in, pages kept loading and never finished
  • Starting a new chat produced no response

Cause

Our database reached the limit of its processing capacity.

What we did

We reinforced our servers and confirmed that service has been restored.

About your data

No conversation history, readings, or account information was lost or corrupted. Everything has been fully preserved.

Going forward

We are strengthening our monitoring, and working on a system that keeps the site running even when server load is high.

Give it a try

You can start at your own pace from the Settings page.

Resume chatting
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